Frequently Asked Questions
Everything you need to know about leveling up your training with BlazePod.
What is included in a standard BlazePod kit?
Each standard kit includes the specified number of LED light pods, a charging base, a micro-USB cable, and a protective carrying case to keep your gear safe during transport.
How do I connect the pods to my smartphone?
BlazePods connect via Bluetooth Low Energy (BLE). Simply download the BlazePod app, ensure your Bluetooth is enabled, and the app will automatically detect and pair with your pods.
What is your shipping policy for international orders?
We offer worldwide shipping. Delivery times typically range from 5 to 10 business days depending on your location, and tracking information is provided as soon as the order leaves our warehouse.
Can the pods be used outdoors in wet conditions?
Yes, BlazePods are designed to be weather-resistant and durable. While they can handle sweat and light rain, we recommend avoiding full submersion in water to protect the internal sensors.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund, minus shipping costs.
Do the pods require a subscription to use?
The basic features and many predefined activities are available for free. However, a BlazePod Pro subscription is available for users who want access to advanced analytics, custom drills, and athlete management tools.